Mercure Ballarat Hotel & Convention Centre

A really charming and picturesque spot with unique features, especially the beautifully kept grounds. Stunning views all round to enjoy such as the adjoining lake with lit up fountain at night. Lots of options for lounging inside or outside, with themed decor, including a Christmas wonderland and a meet and greet with Santa. Hospitality staff went above and beyond to cater to any dietary requirements. Lodge room was cosy with a rustic charm and good value for money. The location was closer to Sovereign Hill than Ballarat Town Centre but a bus to Ballarat Station runs just outside the Hotel. Out of all the Mercure's we've stayed at, this one was particularly unique.

Location: proximity to Sovereign Hill is excellent. Room 6: our initial room and bed-lamps for both beds. Room 6 to 5: staff provided assistance moving to another room that had a working tv + given a bottle of wine for the inconvenience of having to relocate to another room. Room 5: room we transferred to had 2 separate bedrooms which was an upgrade for us. Décor: old world feel created with dark furniture and warm lighting which created a welcoming ambience. Bathroom: low level light over vanity is welcomed, as most lights are blinding during the night + mirror height positioned to be suitable for tall and short people. Carport: Great to have the car under cover especially in winter. On site restaurant: Azzuri is excellent. Great food. Great ambience with wood fire going. I would definitely stay here again. We were there in winter so didn’t use the pool or gym. Very quiet. Great to have the car under cover and not have to scrape ice off in the morning.

Staff were extremely welcoming and professional. Very courteous from booking in to staff at Azzure, breakfast service. Apartment 22 was very clean. Lounge furniture is modern and very comfortable. Bathrooms were functional.. kitchen also well stocked, crockery, glasses, cutlery etc Beds were comfortable and warm. Extra blankets were available.. Garden area was a bonus.

Appreciated the quietness & the spaciousness of our room - for 3 of us to relax - down the back (near the pool). What a great natural setting / environment and we commented on what a lovely place for a wedding, etc. The block-out blinds made the rooms very private.

Great location near Sovereign Hill. Rooms were quiet as I was well away from the busy road. Nice and clean. Bed reasonably comfortable. Perfect room for what I was after and it was a decent price on a “getaway deal”. I looked at booking the next night as well however without the deal I believed it was too costly for what you get.